Terms of service
Soul Sauce Kitchen Terms of Service
Effective Date: 11/17/2024
Welcome to Soul Sauce Kitchen! By accessing or using our website, products, or services, including wholesale orders, you agree to be bound by the following Terms of Service. Please read them carefully. If you do not agree to these terms, you may not use our services.
1. General Terms
1.1 Overview: Soul Sauce Kitchen operates as a food processing facility and retail business offering natural, high-quality food products, including Crunchy Mushies and other items. These Terms of Service govern your use of our website (soulsaucekitchen.com), retail purchases, and wholesale orders.
1.2 Eligibility: By using our services, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
1.3 Updates to Terms: We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.
2. Products and Orders
2.1 Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not guarantee that descriptions, images, or other content are free of errors or omissions.
2.2 Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
2.3 Pricing: Prices are subject to change without notice. Wholesale pricing is available only to approved accounts and is non-transferable.
2.4 Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized use of a payment method, or errors in pricing or product availability.
3. Wholesale Orders
3.1 Eligibility for Wholesale: To place a wholesale order, you must submit a wholesale inquiry form and receive approval from Soul Sauce Kitchen.
3.2 Minimum Order Requirements: Wholesale orders are subject to minimum order quantities (MOQs) as specified during the ordering process.
3.3 Payment Terms for Wholesale Orders: All wholesale orders must be paid in full at the time of order placement, unless otherwise agreed upon in writing.
3.4 Shipping and Delivery: Wholesale shipping costs will be calculated based on the order size and destination. Estimated delivery times will be provided, but delays may occur.
3.5 Returns and Refunds for Wholesale Orders: Returns of wholesale orders are evaluated on a case-by-case basis. Custom or bulk-prepared orders are final sale and non-refundable. Please contact us at info@soulsaucekitchen.com for more information.
4. Shipping and Returns
4.1 Shipping: Shipping times and costs are provided at checkout for retail and wholesale orders. Delivery times are estimates and may vary based on location and other factors.
4.2 Returns: Our return policy is outlined separately. Please refer to our Return Policy for more details.
5. Payment Terms
5.1 Accepted Payments: We accept payments via credit card, debit card, and other methods as indicated at checkout.
5.2 Billing Information: You agree to provide current, complete, and accurate billing and shipping information for all purchases.
5.3 Taxes: Applicable sales tax will be added to your order total, based on your location.
6. Intellectual Property
6.1 Ownership: All content on our website, including text, images, logos, and designs, is the property of Soul Sauce Kitchen and protected by intellectual property laws.
6.2 Restrictions: You may not reproduce, distribute, or use any content from our website without our express written consent.
7. Limitation of Liability
7.1 No Warranties: Our products and services are provided "as is" and "as available." We do not guarantee that our website will be error-free or uninterrupted.
7.2 Liability: To the maximum extent permitted by law, Soul Sauce Kitchen shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.
8. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the state of Nevada, without regard to its conflict of laws principles.
9. Contact Information
For questions or concerns regarding these Terms of Service, please contact us at:
Email: info@soulsaucekitchen.com
Mailing Address: 809 N. Main St. STE14, Las Vegas, NV 89101